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Consumer Sales Support Manager


Consumer Sales Support Manager
Miejsce pracy: Szczecin

Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Coloplast Business Centre (CPBC) we are responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here!
 

About the department


Consumer Sales Support (CSS) department is responsible for delivering various back-office services to local consumer organizations. CSS is a vital part of Global Commercial Support area who employs more than 260 Great People responsible for supporting commercial operations across the globe. Our main goal is to run daily operations in back-office engine of Coloplast and drive efficiency agenda in business support of B2B, Consumer and Direct Sales. Our Teams are closely cooperating with various parts of local and global organizations including Business Support, IT, Consumer & Digital Channels and Marketing.

 

About the job


Consumer Sales Support Manager reports to the Director of Global Commercial Support Department. He/She will be responsible for managing, planning, coordinating, and evaluating the various services, policies, and programs of an organizations Consumer Sales Support department. The scope of the role is to manage the overall operational, budgetary, and financial responsibilities and activities of the department.

 

Your responsibilities

  • Developing and implementing CPBC and Global Commercial Support/Direct Services strategies and initiatives aligned with the overall business strategy
  • Managing a team of 3 Team Leaders (approx. 40 people) responsible for supporting the process team achieving their objectives
  • Designing and implementing business plans and strategies to promote the attainment of goals
  • Driving efficiencies and automation agenda together with IT and other parts of the organization
  • Organizing and coordinating operations in ways that ensure maximum productivity
  • Assessing overall department performance against objectives
  • Maintaining excellent business relationships with stakeholders
  • Planning, Developing, analyzing, and updating the department budget
  • Supporting change management processes
  • Representing Consumer Sales Support department internally and externally

Requirements 

  • University Master degree, preferred within Business, Business Administration or similar
  • 3+ years in leadership role
  • Preferably 2+ years in leading people managers
  • Experience in process and/or project management
  • Proven ability to improve processes and system efficiencies
  • Advanced level of English (both written and spoken)
  • Good knowledge of Microsoft Office tools (xls, word, ppt, outlook)
  • Knowledge of Polish labor law and regulations
  • Excellent analytical, negotiation and management skills
  • Experience from an international company will be an asset

Competences

  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Ability to act with integrity, professionalism, and confidentiality
  • Strong work ethic
  • Self-confidence, multi-task and ability to deliver under pressure
  • Business and commercial mindset
  • Adeptness in cross-cultural understanding
  • Ability to work with tight deadlines
  • Ability to organize and prioritize job tasks in a deadline driven environment
  • Ability to perform in a team environment while maintaining a high degree of customer focus

We offer

  • No probation period – long-term contract from the start
  • Onsite and hybrid work
  • Flexible working hours, Mon-Fri
  • International work environment with Scandinavian culture
  • Opportunity to use and develop foreign languages in daily work
  • Fantastic work atmosphere full of respect and partnership
  • Internal trainings
  • Relocation support available when moving to Szczecin

Thats not all! We have even more for you!

  • Modern workplace
  • No dress code zone
  • Great company events
  • Delicious coffee and fresh fruits
  • Private medical care
  • Sports card
  • Transportation co-funding
  • Restaurant card
  • Holiday bonus and occasional cards

Deadline
Please apply with your English CV. We will contact candidates continuously and close the offer down once we find the best match to the role.

Please apply by sending your application in English.
If you are curious like we are, and want to know more about our company go to http://www.cpbc.pl

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 12.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.


Visit us on Coloplast.com. Follow us on LinkedIn. Like us on Facebook.
By clicking the "Apply" or "Apply Now" button or by sending a recruitment application otherwise to Coloplast Business Centre Sp. z o.o., you agree for processing of your personal data for recruitment purposes in accordance with art. 6 par. 1 point b and f of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and of the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). You also agree to the processing of personal data included in the application form for future recruitments by Coloplast Business Center Sp. z o.o.
The administrator of personal data is Coloplast Business Center Sp. z o.o . with registered office in Szczecin, ul. Piastów 30, 70-064 Szczecin; contact to the Data Protection Officer: dataprotectionoffice@coloplast.com.
In addition, we would like to inform that:
  • Your personal data will be processed up to six months from the completion of the recruitment process.
  • You have the right to request access to your personal data, its rectification, erasure or limitation of processing and the right to object to processing, as well as the right to data portability.
  • You have the right to withdraw your consent at any time. The above does not affect the lawfulness of processing which was carried out on the basis of your consent before it was withdrawn.
  • You have the right to lodge a complaint with a supervisory authority - the President of the Office for Personal Data Protection.
  • Providing your personal data by yourself is voluntary, but necessary to participate in the recruitment process.
  • Decisions regarding the recruitment and selection process will not be taken in an automated manner.


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