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Destination Manager

Pissup Tours (as part of the Awesome Adventures Group) is the industry’s best reviewed Bachelor Party company and we have been organizing unforgettable party weekends all over Europe since 2001. We send more than 30,000 customers a year to our more than 30 different destinations. We offer the opportunity to earn well while working professionally with some of the most fun products in the world: organizing incredible party weekends for happy customers. You can check out what we do here: https://www.pissup.de/ , https://www.pissup.com/ and https://www.evg.fr/.

Destination Manager
Location: Kraków
Job description:

This position is full time and remote / work-from-home. It comes with a lot of responsibility, so trust is very important. We are looking for a very capable Destination Manager who is ready to handle the entire Polish destination area with all tasks from A to Z.

As Destination Manager for Poland, you will be responsible for 3 to 5 cities: Krakow, Warsaw and Gdansk/Gdynia/Sopot plus potentially Wroclaw and Stettin. You will be in charge of finding and sourcing new suppliers (mainly during off-season), hiring part-time guides (likely student workers) as well as operating the bookings (mainly during high-season). You will receive extensive training and will also be a part of an Operations Team of 6 people who operate other destinations who can assist you as well. The position is a remote work / work-from-home position. The job is 40 hours per week on average, with more work in the high season and less in the off-season. As part of the job, you will also be covering the Emergency Phone during weekends, but this could be a shared task with some guides. The job has a good fixed salary but also a significant bonus structure. The Destination Manager has a lot of responsibility but also enjoys a lot of autonomy and self-management. Despite the remote work, we do try to organize physical meet-ups with the team occasionally.

We have our yearly meet-up in September, and ideally the hired candidate would meet all colleagues here.

The job’s main tasks will be these:
  • Make new reservations with suppliers via phone and email
  • Handle changes to existing reservations (long term and last minute)
  • Finalize bookings and communicate final booking details to customers
  • Maintain a good relationship with suppliers
  • Help set up a structure for hiring and paying guides
  • Find, hire and train new guides, including training trip to Prague
  • Communication with the group leader during the trip
  • Communication with account manager colleagues regarding bookings and changes
  • Be on-call for emergency phone during weekends / nights (we can potentially organise shifts, so you are only on-call during some weekends)
  • Organize supplier invoices (review and upload incoming invoices to internal system)
  • Ad hoc problem solving
  • Off-season: source new suppliers, improve existing products, update products and prices in system, provide information to marketing and sales
The successful candidate should have the following skills:
  • Fluent in Polish
  • Business level English
  • Excellent organizational and problem solving skills
  • Entrepreneurial approach to starting the destination area with us
  • Flexible and customer oriented approach
  • Experience within either event planning, travel operations or other relevant area
  • Be a great communicator, both with clients and internally
  • If you speak German or French, this is a plus
We offer:

We will provide a good salary based on your qualifications plus a sizable bonus and a very exciting job in a fun industry, dealing with happy customers having the weekend of their lives. You will receive proper training in procedures and IT systems, and we would appreciate your input on how we can improve as well.

 

Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.
Kierownik Oddziału ds. Obsługi Klientów Indywidualnych Kraków Kraków Kierownik Regionalny Wild East Travels Aps Tarnów Nowy Sącz Destination Manager
APLIKUJ TERAZ

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