Operations Manager

• Language: Proficiency in English (C1) and Polish (B2);
• Experience: : 2+ years of relevant experience in team management of 100+ employees;
• Technology: Knowledge of MS Office and developed computer skills;  
• Personal skills: Strong leadership skills with ability to manage multiple teams

• Demonstrated knowledge of contact center operations and customer support;
• Independence AND ability to work with minimal supervision;
• Supervisory skills (including tools, processes and system knowledge); 
• Demonstrated ability to analyze processes, enact change, think operationally and strategically;  
• Soft skills.

• Type of contract employment contract;
  
• Basic salary + bonuses;
• Work Environment is in our new office in Warsaw.

• Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);
• We offer private Medicover insurance;
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
• Professional development through training and cross-location cooperation at the international level. 

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.