Team Manager with Romanian (m/f/d)
Team Manager with Romanian (m/f/d)
Miejsce pracy: Gdańsk, Olivia Business Centre
Nr ref.: Req_00084894
Overview of tasks:
- Managing day-to-day operations
- Ensure consistent quality and productivity across channels
- Coaching, shadowing and supporting employees
- Support in process development
- Conducting feedback and conversations with employees
- Monitoring, reporting and analysis of KPIs relevant to the project
We are looking for:
- 3 + years’ experience at handling customers within service/technical fields
- Fluency and excellent communication skills in English
- Proficiency in Romanian language both written and spoken
- Ability to identify training needs and support development of programs
- Excellent organizational skills and detail-oriented approach to problem solving
- Previous personnel management experience with technical fields within Call Center environment
- Moderate understanding of business process improvement methods
- Demonstrated proficiency in multi-tasking and prioritization
We will offer:
- Welcome bonus
- Relocation allowance for smooth transition
- Fixed remuneration and a performance-based bonus
- Freedom to implement your own ideas in a highly motivated team
- Close cooperation with other departments
- Internal training and learning opportunities
- Career opportunities in an international company
- Committed and motivated Team
- A modern office in the Olivia Business Center complex with modern workplaces as well as free drinks and fruits
- Private medical healthcare and sport card
Zobacz podobne oferty
Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. Effectively coach direct reports on their performance...
Dodano: wczoraj
Team Leader to osoba pełniąca kluczową rolę w zarządzaniu zespołem, skupiając się na efektywnym nadzorowaniu pracy, osiąganiu celów oraz utrzymaniu wysokiej jakości pracy zespołu. Jeśli jesteś osobą dynamiczną, zmotywowaną, cenisz...
Dodano: 2024-11-25
Prowadzenie sprzedaży i dbanie o funkcjonowanie działu Osiąganie ustalonych celów sprzedażowych Zapewnianie wysokiej jakości obsługi klientów Koordynowanie i zarządzanie pracą zespołu Rozwijanie umiejętności i motywowanie pracowników...
Dodano: 2024-11-21